Review the following user types and features to design your personalised Pure Hosted package

Functional

Ideal for areas that require a basic communications service e.g. a lobby or meeting room phone.

What's included?
From £7.99

Fixed

Ideal for users that work from a single fixed desk and geographic location with occasional homeworking.

  • Voicemail
  • Call forwarding
and more
From £12.99

Mobile

Ideal for users that roam around the office or work from multiple locations.

  • Smartphone Apps
  • Hot Desking
and more
From £17.99

Prices listed are per user per month. All pricing is subject to Premier Choice Fibre Broadband, Private Wide Area Network (PWAN) and Line Rental.

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What’s included?

The below features come as standard with all user types unless specified

Inclusive features*

  • 5000 minutes of calls to UK 01/02/03 numbers
  • 2000 minutes of calls to major UK Mobiles**
  • Free Polycom or Yealink Handset***
  • Auto Attendant x 1 per site
  • Holiday Schedules
  • Hunt Groups
  • Company Contacts
  • Voicemail (excl. Functional Users)
  • Fraud Management
  • 24x7x365 network monitoring
  • End-to-end Service
  • Hot-desking
* There are many more features available but the above represent some of the most commonly requested functionality
** 3 Mobile minutes will be no more than 15% of the total Geographic Minutes
*** Applies to contracts with a minimum of 2-years only

Optional extras

User add-ons for Fixed and Mobile Users

  • Call recording User with 30 days storage and/or 600 minutes
  • Call Centre Agenti
  • Call Centre Supervisori
  • Busy Lamp Fieldi
  • E:fax Messagingi
  • Reception Console up to 30 Usersi
  • Reception Console up to 250 Usersi
  • Call Analytics Basic – Supervisori
  • Call Analytics Basic – Monitored Useri
  • Call Analytics Advanced – Supervisori
  • Call Analytics Advanced – Monitored Useri
  • Call Analytics Advanced – Console Useri
  • Call Analytics Premier – Supervisori
  • Call Analytics Premier – Monitored Useri
  • Call Analytics Premier – Contact Centre Agenti
  • Call Analytics Dashboard Supervisori
  • UC Office Desktopi
  • UC Teami
  • CRM Litei
  • CRM Connect****i
**** Non-approved CRM systems will require integration which will incur an additional 0ne-off charge subject to site survey. CRM Connect user licenses will then be required for each user who requires this functionality

Company Features

  • Call Analytics Basic Set-upi
  • Call Analytics Advanced Set-upi
  • Call Analytics Premier Set-upi

Site Features

  • Call Recording 180 days storage (per GB)
  • Call Recording 7-year storage (per GB)
  • Auto Attendant (Additional)i
  • Call Centre ACD (per ACD queue)i

Support options

  • On-site User Trainingi
  • Call Analytics Supervisor Trainingi
  • Essential Support Packagei
  • Total Service packagei
  • Site Surveyi
  • On-site Engineering Support and installationi

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Why choose us?

With almost two decades of experience in B2B telecommunications, we have grown with the technological developments in the industry and see Hosted telephony as an excellent opportunity for many businesses – the introduction of exciting new possibilities for achieving more, saving money and making the most of organisational resources.

While this page details the features of our Hosted bundles, you can read more about our Pure Hosted VoIP Service here with links to download industry case studies.

Our superior product is backed up by outstanding Customer Service; including our UK Service Desk, National Field Engineering Team, Account Management, Bespoke Billing Solutions and Customer Training.