What’s included?

The below features come as standard for all users

Inclusive features*

  • Calls to UK 01/02/03 numbers and major UK Mobiles
  • Fraud Management
  • Free Polycom Handset**
  • Authorisation codes
  • Auto attendant
  • Busy lamp fields
  • Call forwarding
  • Call pick-up
  • Call return
  • Company contacts
  • Do not disturb
  • End-to-end Service
  • Group paging
  • Holiday schedules
  • Hot-desking
  • Hunt groups
  • Scheduling on Auto attendant
  • Speed dials
  • Voice messaging
  • Voicemail
  • Voicemail to email
  • 24x7x365 network monitoring
* There are many more features available but the above represent some of the most commonly requested functionality
** Applies to contracts with a minimum of 3-years only

Optional extras

Additional functionality available on request

  • Call recording (MIFID2 Compliant)i
  • Call Centrei
  • Reception Consolei
  • Call Analyticsi
  • Call Reportingi
  • Pure Colloborationi
  • Desktop Softphonei
  • Smartphone Appi
  • CRM Connect***i
*** Non-approved CRM systems will require integration which will incur an additional 0ne-off charge subject to site survey. CRM user licenses will then be required for each user who requires this functionality

Support options

  • Site Surveyi
  • On-site Engineering Support and Installationi
  • On-site User Trainingi

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Why choose us?

With two decades of experience in B2B telecommunications, we have grown with the technological developments in the industry and see Hosted telephony as an excellent opportunity for many businesses – the introduction of exciting new possibilities for achieving more, saving money and making the most of organisational resources.

While this page details the features of our Hosted bundles, you can read more about our Pure Hosted VoIP Service here with links to download industry case studies.

Our superior product is backed up by outstanding Customer Service; including our UK Service Desk, National Field Engineering Team, Account Management, Bespoke Billing Solutions and Customer Training.