August Bank Holiday Update

An update message ahead of the bank holiday weekend – Thursday 18th August 2022 (2-minute read): Dear customer,  As the August Bank Holiday approaches, we wanted to remind you to remind you to check your phone system settings and messaging to ensure they reflect your hours of operation. If you need support, you can read […]

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Bank Holiday Update

A reminder to check your phone system settings to ensure they reflect your hours of operation on Bank Holidays. Closed! If you will be closed on an upcoming Bank Holiday, please make sure your system is ready to switch to Bank Holiday hours and messaging: If you have a Panasonic phone system or Horizon Contact, you […]

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Upcoming strike action by the Communication Workers Union (CWU)

Upcoming strike action by the Communication Workers Union (CWU) Over 40,000 CWU workers, which includes 30,000+ Openreach engineers, have agreed to take further strike action over two days on August 30 and 31. Premier Choice Group will do everything it can to minimise the impact of these strikes on our customers. However, please be aware that should any […]

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An Update from the SMT

An update message from our Senior Management Team to our customers – Wednesday 27th July 2022 (2-minute read): Dear customer, It’s been a busy few months and a while since we last reached out. We hope you’ve been keeping well and making the most of the beautiful weather we’ve been having! Before we catch you […]

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Upcoming strike action by the Communication Workers Union (CWU)

Over 40,000 CWU workers, which includes 30,000+ Openreach engineers, have agreed to strike over two 24-hour periods on July 29 and August 1. Premier Choice Group will do everything it can to minimise the impact of these strikes on our customers. However, please be aware that should any issues arise with your service during strike […]

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Feel Good Friday Chewn

A Friday song recommendation from our Field Engineer Manager Steve Necchi – Friday 27th May 2022: It may be Friday, but today’s FGFC will have you looking forward to the start of the week… Hi FGFC listeners… I used to suffer from Mondayitis (or Monday Blues), which manifested itself with me going to work with […]

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An Update from the SMT

An update message from our Senior Management Team to our customers – Tuesday 10th May 2022 (3-minute read): Dear customer, First and foremost, we hope this message finds you well. We’ve emailed you previously to let you know that our email contact details would be changing and, as of yesterday, we are now contactable via […]

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Easter Bank Holiday Update

An update message ahead of the bank holiday weekend – Wednesday 13th April 2022 (2-minute read): Dear customer,  As the Spring Bank Holiday series begins, we wanted to send you a final reminder to check you’re prepared ahead of the Easter break. You should have received our email last month reminding you to check your […]

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An Update from the SMT

An update message from our Senior Management Team to our customers – Tuesday 5th April 2022 (2-minute read): Dear customer, We hope this message finds you in good health and spirits, as the days get longer and the weather (slightly) warmer. Continuing from our update last month, our integration project is now in full swing; […]

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Spring Bank Holiday Update

With the Spring Bank Holidays fast approaching, we wanted to remind you to check your phone system settings to ensure they reflect your hours of operation. Upcoming Bank Holidays! Friday 15th April 2022 – Good Friday Monday 18th April 2022 – Easter Monday Monday 2nd May 2022 – Early May Bank Holiday Thursday 2nd June 2022 – Spring Bank Holiday Friday 3rd […]

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