Premier Choice Group and all other UK communications providers are regulated under Ofcom’s General Conditions of Entitlement. These regulations apply to anyone who provides an electronic communication service or an electronic communications network.

A full list of the General Conditions of Entitlement for Phones Telecoms and Internet can be found here.

General Condition 22 provides regulations on service migrations and home moves and General Condition 23 regulates how communications providers are able to market and sell mobile telephony services to customers.

Guidance on individual General Conditions can be found here.

Premier Choice Group’s Regulatory Compliance Policy

It is our aim is to be compliant with all regulatory requirements for its industry. Premier Choice Group consistently works towards fulfilling these requirements by training and monitoring our people, auditing and updating our policies and processes so they reflect new and existing regulations.