A statement from Premier Choice regarding Panasonic’s plans to withdraw from the telecommunications industry (1 minute read)
As you may have heard through industry news, Panasonic has announced the closure of its Business Communications division with a phased withdrawal concluding in December 2029.
This unexpected news was disclosed to us as a partner with an official statement to the press and public regarding their change in strategic direction expected to follow in the coming days.
Ahead of this, we want to reassure our customers that we are confident our strong and long-standing relationship with Panasonic will be unchanged and we will continue working closely with them for the remainder of their operations; our primary focus will be on ensuring all customers with Panasonic equipment and software receive support and maintenance for all elements of their solution for the duration of their contract with us.
Our in-house Service Desk and Field Engineering Team are fully trained in technical support of all of Panasonic’s current range of communication systems and associated applications and will be on hand to all of our customers as Panasonic’s support reduces.
We do not foresee any changes to our service levels as a result of Panasonic’s decision to leave the marketplace and we will continue sourcing innovative technology solutions for our customers as we always have done. If you have any questions or concerns regarding this announcement, please do not hesitate to get in contact with us.