We believe that dedicated account management is vital to building successful partnerships; we provide this support as standard to all our customers.
Our Business Consultants are committed to providing excellent customer support and will:
- Work with you to understand your specific requirements and advise you on technology options
- Provide you with a tailored solution to meet your needs
- Work with both you and our Operations Team during any Project Implementation
- Call to check that implementation was satisfactory and listen to your feedback
Moving forward we will allocate an Account Manager to you who will:
- Track trends in the communications sector and provide support and guidance on suitable technologies for your business
- Give access to specialist technology experts
- Carry out pricing reviews, resolve queries and manage review meetings
- Focus on supporting you and your business
Features
- Client focus
- Recognition of needs
- Tailored solutions
- Creating value for customers
- Project plans
- Dedicated in-life Account Manager
- Account reviews
- Customer satisfaction