August 2016: We received a first class service from all of the Premier team in respect of the phone upgrade. Everything fully explained in detail by Gareth and he kept in touch throughout the process and offered advice and support when required. The installation was trouble free thanks to the assistance and expert knowledge of Dan. Would certainly recommend to other Practices.
★★★★★Willingham Surgery, Gainsborough
February 2017: Excellent service and saving us quite lot of money on telephones. Premier Choice has helped us to link our 4 practices in one telephone network via SIP technology and this has been implemented across the 4 sites in a very smooth way.
★★★★★The Groves Medical Centre, London
March 2017: Excellent service – very professional from start to finish.
★★★★★Redwood House Surgery, Berkshire
May 2017: I always receive excellent customer care when I have to ring the helpline.
★★★★★Kerry (Practice Manager), Maidstone
September 2017: Very happy with the service and the team that came to install. Thank you very much.
★★★★★Jenner Health Centre, Peterborough
September 2017: Premier Patient line managed our telephone system migration and requirements in a proactive and friendly manner, ensuring in the process a minimum service interruption and competitive price package. We are supported by an excellent technical support team to resolve our queries on occasions. They were able to anticipate our needs and offer solutions and alternatives.
★★★★★The Green Practice, Hounslow
September 2017: Have received excellent service and would highly recommend Premier Patient Line. The whole process was dealt with very professionally by people who were competent and understood the way that GP Surgeries operate. The team received full training on operating the system and the most important part is that if there is a problem they are at the end of the telephone to help out immediately.
★★★★★Haddenham Surgery, Cambridgeshire
October 2017: The technical team were extremely helpful when we had an issue that needed resolving. George, in particular, was a credit to the company and sought further advice from within the organisation and offered us some temporary mobile phones while the issue was resolved.
★★★★★Kippax Hall Surgery, Leeds
January 2018: We’ve just switched our lines and calls over to PPL and got a new system too. The whole process was painless and James was great. The engineers were great although we do have one thing outstanding but they are sorting this for us. As promised, the switch-over was painless and there was no downtime – I blinked and it was done.
★★★★★Cranleigh Medical Centre, Surrey
January 2018: We joined Premier Choice in 2015 but we’ve just added call recording with our new account manager Dan P who was fabulous! The engineers were very good. We need a bit more training on the system and some of the messages need changing but they will get this sorted for us. Other than that it’s been very good and the service they have provided has always been good. We would recommend them to anyone, whenever I go to forums and someone else is looking at telecoms I always recommend Premier.
★★★★★The Devonshire Practice, Southsea