Educational institutions heavily rely on communications to operate efficiently. With so many parents, staff members, business partners and support teams interacting every day, managing all the resulting calls through one single switchboard can be challenging.
The knock-on effects can be equally disruptive. Unanswered calls can quickly turn into a high volume of incoming emails, which administrators are simply unable to respond to promptly. This can lead to greater numbers of outbound telephone calls being made; all of which increases running costs.
A more scalable, future-facing solution is often required and Premier Education Line can provide it. With over a decade’s experience in serving customers in academia, the education division of Premier Choice Group will meet with you to discuss your specific requirements and then create a bespoke, affordable solution to meet your needs.
Our auto-attendant feature enables important messages, such as bad weather or ‘flu outbreaks, to be shared so that everyone is always up-to-date. A unified communications app allows staff and parents alike to exchange news on mobile devices, tablets and desktops. Parents can make card payments quickly and safely over SIP lines with compliance regulations as required.
While our standard solutions can set the wheels in motion to activate lockdown procedures, advanced security and surveillance solutions can enable stricter access control, further protecting the site, staff and students.