The Patient Access Blueprint

Addressing the access challenges: we’re in favour of the NHS plan for improving access for patients and supporting general practice (3-minute read). Throughout the pandemic, we’ve witnessed a massive uptake on more cloud-based solutions as surgeries transitioned to hybrid working and remote triaging – described in more detail in The Work From Home Revolution. Last week, […]

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PPL shortlisted for Telecoms Provider of the Year

Could we be the Telecoms Provider of the Year? Premier’s proposition in the healthcare sector has been shortlisted ahead of the GP Awards 2021. (3-minute read) We’re delighted to announce the exciting news that Premier Patient Line have been shortlisted in the Telecoms Provider of the Year category at the General Practice Awards 2021! The […]

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Are you ready, Wales?

GP Surgery Requirements in Wales: We review the Access to in-hours GMS Services Standards and what impact this is due to have on Welsh Surgeries. (3-minute read) As you may already be aware, the Welsh Government published a set of standards affecting the functionality of surgery telephony solutions to be in place by March 2021. […]

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Don’t go back to work!

The argument against going “back to work”: we’ve been actively advocating back-to-work support in recent weeks but perhaps there’s another way (4-minute read). Should we go back to work? We were all shifted into a remote-working format or a socially distanced version of our usual day-to-day set-up. Government guidance changed daily and a rapid response […]

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Are you ready, Wales?

GP Surgery Requirements in Wales: We review the Access to in-hours GMS Services Standards and what impact this is due to have on Welsh Surgeries. (3-minute read) As you may already be aware, the Welsh Government have recently published a new set of standards affecting the functionality of surgery telephony solutions. To support our existing customers […]

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The right call for business telecoms

Business telecoms: We shortlist the three most common topics brought up by businesses looking for communications solutions. (4-minute read) We returned to the Kent Event Centre in Detling earlier this month to bring our expertise to organisations spanning Kent and the South East at Business Vision LIVE. With over 200 exhibitors and around 3000 delegates […]

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Audits for All

Audits: Obtaining clarity around your telecoms configuration and commitments – do you need a telecoms audit? (4-minute read) All too often we inherit contracts and accounts to look after, or just let our agreements roll. If it was good enough once, it probably still is… right? Not necessarily. With technology changing all the time, the recommended […]

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