Super-deductible Telephony

Super-savings: While Covid has brought many challenges to both individuals and businesses, we’ve been looking specifically for the silver linings, and this is a big one (3-minute read). As part of the Budget 2021 and COVID-19 recovery plan, the government announced the introduction of the super-deduction tax relief on plant and machinery investments. This sounded […]

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PSTN Switch Off Update – May 2021

See the latest announcements regarding the PSTN Switch Off (1-minute read) BT are rolling out exchange upgrades up and down the UK. See below for the latest set of announced changes. Scheduled Upgrades Tranche 1a: scheduled for 29/06/2021 Tranche 1b and 2: scheduled for 05/10/2021 Tranche 3: scheduled for 25/01/2022 Tranche 4: scheduled for 29/04/2022  […]

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Is there anyone there?

Rage against the machines: Where are the humans when the computers say “no”? (4-minute read) Where is everybody? So much of what we do seems to be driven by machines, through our laptops and mobiles with as little human connection as possible; mass-produced content, generic emails, automated website confirmations, text updates. We’re provided with our […]

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Is COVID-19 here to stay?

The chance for change: With the announcement of another new Coronavirus variant under investigation, we’ve been wondering if COVID-19 is here to stay and what businesses can do to co-exist alongside it (4-minute read) Last year, as the first lockdown was gradually lifting, we considered whether or not businesses would return to their past ways […]

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Will your telecoms be switched off?

The PSTN ‘Switch Off’ is fast-approaching: A brief look at what services are reaching end of life and what alternatives are available. (5-minute read) You may have heard of the PSTN Switch Off, also referred to as the ISDN Switch Off – it’s no secret but does need to be addressed, and sooner than you […]

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Our key back-to-work solutions

The back-to-work toolkit: We shortlist the most-requested solutions as our customers negotiate their post-lockdown route back to the workplace (4-minute read). Heading back to work? While phones and video calling are keeping us together whilst apart, we need to make sure we have measures in place to keep us apart when together! We have some […]

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Is working remotely working for you?

Working remotely, working together: A comprehensive set of IT and telecoms solutions for working away from the office now and beyond the Coronavirus pandemic (3-minute read) Now the rapid-response actions of getting everyone working from home have settled, you may be noticing the quick-fixes put in place are adequate but aren’t quite enabling you to […]

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Remote Working for Social Distancing

The Work-From-Home Revolution: We implemented remote working to support our staff in achieving a good work-life balance, but the benefits just keep on coming (4-minute read). For many years, our workforce has comprised a blend of office, field and home-based employees who come together as a team in support of our customers and business processes. […]

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Mobile Networks Update

We are again receiving a large number of reports into our Service Desk of issues when calling mobile phone numbers. The mobile networks reported an issue on Tuesday 17 March which was resolved shortly after but mobile users are experiencing a similar issue again today. We believe this is as a result of high congestion in the mobile […]

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Coronavirus Comms Support

Continuity in spite of Coronavirus: A quick review of three of our solutions to keep your communications up and running during this public health emergency. (2-minute read) While everyone is taking precautionary action health-wise for dealing with the Coronavirus (COVID-19) outbreak, we wanted to offer some advice for creating a comms contingency plan. We’ve come […]

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