An Update from the SMT

An update message from our Senior Management Team to our customers – Wednesday 24th November 2021 (3-minute read): Dear customer,  We hope you are keeping well despite the colder weather, as we approach the end of another unusual year. It’s been a very busy month for us, with a lot of travel – including a […]

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An Update from the SMT

An update message from our Senior Management Team to our customers – Monday 25th October 2021 (2-minute read):  Dear customer,  We hope this shorter message this month finds you in good health and spirits.  Following the Senior Management Team’s take-over of this monthly update, we felt we should introduce ourselves as we did Dave. You […]

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The Patient Access Blueprint

Addressing the access challenges: we’re in favour of the NHS plan for improving access for patients and supporting general practice (3-minute read). Throughout the pandemic, we’ve witnessed a massive uptake on more cloud-based solutions as surgeries transitioned to hybrid working and remote triaging – described in more detail in The Work From Home Revolution. Last week, […]

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PPL shortlisted for Telecoms Provider of the Year

Could we be the Telecoms Provider of the Year? Premier’s proposition in the healthcare sector has been shortlisted ahead of the GP Awards 2021. (3-minute read) We’re delighted to announce the exciting news that Premier Patient Line have been shortlisted in the Telecoms Provider of the Year category at the General Practice Awards 2021! The […]

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Are you ready, Wales?

GP Surgery Requirements in Wales: We review the Access to in-hours GMS Services Standards and what impact this is due to have on Welsh Surgeries. (3-minute read) As you may already be aware, the Welsh Government published a set of standards affecting the functionality of surgery telephony solutions to be in place by March 2021. […]

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The Work-From-Home Revolution

Management in Practice Virtual Festival 2020: For those of you who didn’t make it to the first ever online MIP event, fear not – we’ll show you everything you missed. (4-minute read but lots of extra content!) Now the reactive measures and ramifications of getting everyone working remotely have settled, you may be noticing there […]

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COVID-19 and Beyond: PM Survival Toolkit

Revolutionising Healthcare communications amidst Coronavirus and in the new normal: Our expertise in the medical sector has helped us develop our PM Survival Toolkit which contains flexible solutions to maximise surgery telephony. (4-minute read) In preparation for Management in Practice’s first ever Virtual Festival (19 October – 18 November 2020), we collated the communications challenges […]

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Coronavirus Comms Support for GP Surgeries

Supporting Healthcare communications during Coronavirus: Our expertise in the medical sector has highlighted some quick-fix solutions to maximise your surgery telephony capabilities. (4-minute read) Last week we published a quick review of three of our solutions to keep your communications up and running during this public health emergency. However, the Coronavirus (COVID-19) advice is changing […]

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Are you ready, Wales?

GP Surgery Requirements in Wales: We review the Access to in-hours GMS Services Standards and what impact this is due to have on Welsh Surgeries. (3-minute read) As you may already be aware, the Welsh Government have recently published a new set of standards affecting the functionality of surgery telephony solutions. To support our existing customers […]

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GDPR for GP Practices

With QOF out the way, it’s time to start thinking about the General Data Protection Regulation (GDPR) which will be upon us in just five weeks’ time! We wanted to share something that specifically relates to the impact and implications that the GDPR will have for GP Surgeries and Practice Managers.   What is the […]

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