The Winter Access Fund

The Covid strain: Illness, isolation and staff shortages – the Winter Access Fund may not tackle the cause but it can ease the symptoms (3-minute read). In October of last year, we published an article on NHS England and NHS Improvement’s Patient Access Blueprint, which detailed ways to see improvements for patients and GP Surgeries. […]

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An Update from the SMT

An update message from our Senior Management Team to our customers – Monday 25th October 2021 (2-minute read):  Dear customer,  We hope this shorter message this month finds you in good health and spirits.  Following the Senior Management Team’s take-over of this monthly update, we felt we should introduce ourselves as we did Dave. You […]

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The Patient Access Blueprint

Addressing the access challenges: we’re in favour of the NHS plan for improving access for patients and supporting general practice (3-minute read). Throughout the pandemic, we’ve witnessed a massive uptake on more cloud-based solutions as surgeries transitioned to hybrid working and remote triaging – described in more detail in The Work From Home Revolution. Last week, […]

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Super-deductible Telephony

Super-savings: While Covid has brought many challenges to both individuals and businesses, we’ve been looking specifically for the silver linings, and this is a big one (3-minute read). As part of the Budget 2021 and COVID-19 recovery plan, the government announced the introduction of the super-deduction tax relief on plant and machinery investments. This sounded […]

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PSTN Switch Off Update – May 2021

See the latest announcements regarding the PSTN Switch Off (1-minute read) BT are rolling out exchange upgrades up and down the UK. See below for the latest set of announced changes. Scheduled Upgrades Tranche 1a: scheduled for 29/06/2021 Tranche 1b and 2: scheduled for 05/10/2021 Tranche 3: scheduled for 25/01/2022 Tranche 4: scheduled for 29/04/2022  […]

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Will your telecoms be switched off?

The PSTN ‘Switch Off’ is fast-approaching: A brief look at what services are reaching end of life and what alternatives are available. (5-minute read) You may have heard of the PSTN Switch Off, also referred to as the ISDN Switch Off – it’s no secret but does need to be addressed, and sooner than you […]

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Will your telecoms be switched off?

A brief look at the impending BT ISDN ‘Switch Off’ and what alternatives are available to affected businesses. (4-minute read) You may have heard whisperings about the IDSN ‘Switch Off’ – it’s no secret but does need to be addressed and can no longer be swept under the carpet. In an industry full of jargon […]

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