An Update from the SMT

An update message from our Senior Management Team to our customers – Wednesday 24th November 2021 (3-minute read): Dear customer,  We hope you are keeping well despite the colder weather, as we approach the end of another unusual year. It’s been a very busy month for us, with a lot of travel – including a […]

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An Update from the SMT

An update message from our Senior Management Team to our customers – Monday 25th October 2021 (2-minute read):  Dear customer,  We hope this shorter message this month finds you in good health and spirits.  Following the Senior Management Team’s take-over of this monthly update, we felt we should introduce ourselves as we did Dave. You […]

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The Patient Access Blueprint

Addressing the access challenges: we’re in favour of the NHS plan for improving access for patients and supporting general practice (3-minute read). Throughout the pandemic, we’ve witnessed a massive uptake on more cloud-based solutions as surgeries transitioned to hybrid working and remote triaging – described in more detail in The Work From Home Revolution. Last week, […]

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PPL shortlisted for Telecoms Provider of the Year

Could we be the Telecoms Provider of the Year? Premier’s proposition in the healthcare sector has been shortlisted ahead of the GP Awards 2021. (3-minute read) We’re delighted to announce the exciting news that Premier Patient Line have been shortlisted in the Telecoms Provider of the Year category at the General Practice Awards 2021! The […]

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Are you ready, Wales?

GP Surgery Requirements in Wales: We review the Access to in-hours GMS Services Standards and what impact this is due to have on Welsh Surgeries. (3-minute read) As you may already be aware, the Welsh Government published a set of standards affecting the functionality of surgery telephony solutions to be in place by March 2021. […]

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Thank you from NHS Charities Together

The difference our Step Challenge made: we received a letter from NHS Charities Together thanking us for our efforts in the step challenge! (2-minute read) Back in April/May, when we were all under the ‘only 1 hour outdoors per day’ restriction, we embarked on a massive Step Challenge, aiming to take 1 million steps in […]

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Team PCG smash NHS Step Challenge

Stepping up to the challenge: the team at Premier Choice Group came together whilst apart, raising vital funds for the NHS with a charitable step challenge! (2-minute read) Working from home and trapped indoors 23 hours a day, it’s all too easy to be sedentary and lose the inspiration to move. When the initial social […]

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Are you ready, Wales?

GP Surgery Requirements in Wales: We review the Access to in-hours GMS Services Standards and what impact this is due to have on Welsh Surgeries. (3-minute read) As you may already be aware, the Welsh Government have recently published a new set of standards affecting the functionality of surgery telephony solutions. To support our existing customers […]

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September Events

We rounded off September with a few great events across the UK for Premier Patient Line. On Wednesday 26th September, Mark M and Toby visited the South Winchester Golf Club to support the Wessex LMC’s event titled “Telephone Triage and Consultation Skills”. This was a great opportunity for the team to meet with Nurse Practitioners […]

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Management in Practice, Newcastle

On Tuesday 3 July, Premier Patient Line attended the second Management in Practice show of the year. This event, held at the Hilton Hotel in Newcastle, was smaller than the Manchester event we exhibited at last month but was just as busy. Delegates travelled from all across the North of England, with some even visiting […]

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