An Update from the MD

An update message from our Managing Director, Nick Stansfield, to our customers – Wednesday 11th August 2021: Dear customer, I hope this brief message finds you well. First of all, we have another Bank Holiday approaching – should you require any changes to your messaging or auto attendant options to reflect your hours of operation on […]

Read more

An Update from the MD

An update message from our Managing Director, Nick Stansfield, to our customers – Wednesday 7th July 2021: Dear customer, We’ve passed the halfway point of 2021; a year not quite as controversial as 2020 but still disruptive in terms of societal normality. It’s great to see the patriotism of the football fans across Europe bringing […]

Read more

Incident Summary (Service Disruption 17-06-2021)

Following on from the network outage experienced on Thursday 17th June 2021, we have now received the full Reason For Outage (RFO) report. We apologise again for the inconvenience this outage caused and thank you for your patience while the resolution was achieved. Please see the abridged notes below and the full RFO can be […]

Read more

An Update from the MD

An update message from our Managing Director, Nick Stansfield, to our customers – Tuesday 8th June 2021: Dear customer, I trust you are keeping well and enjoying the warmer weather and brighter evenings as we approach the longest day. We’re almost half way through 2021 and creeping ever closer to the Covid restrictions easing a little […]

Read more

An Update from the MD

An update message from our Managing Director, Nick Stansfield, to our customers – Thursday 6th May 2021: Dear customer, I hope this finds you well. We’re edging ever closer to the next stage of restrictions lifting and looking forward to welcoming more of our staff back into the office. Our Senior Management Team has been working […]

Read more

An Update from the MD

An update message from our Managing Director, Nick Stansfield, to our customers – Monday 12th April 2021: Dear customer, I trust you are keeping well and in good spirits as we progress along the roadmap for lifting lockdown. “Stage two” of the government’s plan becomes effective today, allowing more businesses to reopen as well as the return of shops, […]

Read more

An Update from the MD

An update message from our Managing Director, Nick Stansfield, to our customers – Monday 3rd March 2021: Dear customer, I hope you are keeping well and safe and that the government’s announcement last week brought you something to look forward to.  We’ve been considering the roadmap for Premier Choice Group in conjunction with the easing […]

Read more

An Update from the MD

An update message from our Managing Director, Nick Stansfield, to our customers – Tuesday 2nd February 2021: Dear customer, I hope this finds you in good health and spirits despite the unusual start to the year amidst our third national lockdown in the UK. Following the positive response we received to our update messages throughout […]

Read more

An End of Year Message from the MD

An end of year message from our Managing Director, Nick Stansfield, to our customers – Friday 18th December 2020: Dear customer, I hope this finds you well and in good spirits as we approach the end of what has been a controversial and unpredictable year. In a normal year, we’d usually have most of the […]

Read more

Updated response to COVID-19: A message from the MD

A message in response to COVID-19 from our Managing Director, Nick Stansfield, to our customers – Tuesday 27th October 2020: Dear customer, Yet another month has passed and still we find ourselves in times of challenge and uncertainty. Last month we reflected on how we as a company, and country, have adapted to the world as we’ve […]

Read more