Tag: telecoms

An update message from our Senior Management Team to our customers – Tuesday 1st March 2022 (4-minute read): Dear customer,  We hope 2022 is treating you well so far. It’s been a busy start to the year for Premier Choice, so please bare with us as there is a lot to catch up on! Firstly, […]

For National Apprenticeship Week, we spoke to some members of Team PCG who have completed an apprenticeship course here at Premier Choice Group (3-minute read). George Ketley George Ketley, a member of our Service Desk, came to us through an apprenticeship. He has recently been promoted from Tier 1 to Tier 2 Service Desk Engineer. […]

The Covid strain: Illness, isolation and staff shortages – the Winter Access Fund may not tackle the cause but it can ease the symptoms (3-minute read). In October of last year, we published an article on NHS England and NHS Improvement’s Patient Access Blueprint, which detailed ways to see improvements for patients and GP Surgeries. […]

Staying safe and secure: Information about a critical vulnerability in the Log4j software and how it might affect you. (2-minute read) Maintaining your security and business continuity has always been a top priority for Premier Choice Group so following last week’s news, we wanted to explore this further and inform you of the impact, actions […]

Festive season incoming: See our Christmas opening hours and submit your change requests ahead of the holidays. (2-minute read) 2021 is coming to an end, which means it’s nearly time for us to close our office to celebrate! Our working hours will remain the same over the festive period, with the exception of the following […]

An update message from our Senior Management Team to our customers – Wednesday 24th November 2021 (3-minute read): Dear customer,  We hope you are keeping well despite the colder weather, as we approach the end of another unusual year. It’s been a very busy month for us, with a lot of travel – including a […]

Addressing the access challenges: we’re in favour of the NHS plan for improving access for patients and supporting general practice (3-minute read). Throughout the pandemic, we’ve witnessed a massive uptake on more cloud-based solutions as surgeries transitioned to hybrid working and remote triaging – described in more detail in The Work From Home Revolution. Last week, […]

A mini video-series where we introduce you to the current members of our SMT: As part of National Customer Service Week and National Work Life Week 2021, we interviewed members of our Senior Management Team to give our customers an insight into what happens behind the scenes, as well as the chance to get to […]

Could we be the Telecoms Provider of the Year? Premier’s proposition in the healthcare sector has been shortlisted ahead of the GP Awards 2021. (3-minute read) We’re delighted to announce the exciting news that Premier Patient Line have been shortlisted in the Telecoms Provider of the Year category at the General Practice Awards 2021! The […]

Wondering who’s in charge now? We interview the new Head of Premier Choice Group, Dave McGinn: Alongside the acquisition of our company by Daisy Communications, we welcomed Dave McGinn as the new Head of Team PCG. To give both staff and customers an opportunity get to know him a little better, we asked Dave some […]