Upcoming strike action by the Communication Workers Union (CWU)

Over 40,000 CWU workers, which includes 30,000+ Openreach engineers, have agreed to take further strike action over four 24-hour periods on Thursday 6 October, Monday 10 October, Thursday 20 October and Monday 24 October 2022.

Premier Choice Group will do everything it can to minimise the impact of these strikes on our customers. However, please be aware that should any issues arise with your service during strike action, we will be doing everything we can to rectify but may be restricted to ‘best endeavours’ by the network providers.

We will be working closely with our network providers to mitigate risk and will update you should the situation change.

In a statement, BT Group has said: “We know that our colleagues are dealing with the impacts of high inflation and, whilst we respect the right of colleagues to take industrial action, we are profoundly disappointed…We made the best pay award we could in April and we have held discussions with the CWU to find a way forward from here. In the meantime, we will continue to work to minimise any disruption and keep our customers and the country connected”.

You can read more about the strike action here, and if you have any issues with your service during strike periods, please call 0333 320 2000.

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