News

We are again receiving a large number of reports into our Service Desk of issues when calling mobile phone numbers. The mobile networks reported an issue on Tuesday 17 March which was resolved shortly after but mobile users are experiencing a similar issue again today. We believe this is as a result of high congestion in the mobile […]

Supporting Healthcare communications during Coronavirus: Our expertise in the medical sector has highlighted some quick-fix solutions to maximise your surgery telephony capabilities. (4-minute read) Last week we published a quick review of three of our solutions to keep your communications up and running during this public health emergency. However, the Coronavirus (COVID-19) advice is changing […]

Continuity in spite of Coronavirus: A quick review of three of our solutions to keep your communications up and running during this public health emergency. (2-minute read) While everyone is taking precautionary action health-wise for dealing with the Coronavirus (COVID-19) outbreak, we wanted to offer some advice for creating a comms contingency plan. We’ve come […]

GP Surgery Requirements in Wales: We review the Access to in-hours GMS Services Standards and what impact this is due to have on Welsh Surgeries. (3-minute read) As you may already be aware, the Welsh Government have recently published a new set of standards affecting the functionality of surgery telephony solutions. To support our existing customers […]

Business telecoms: We shortlist the three most common topics brought up by businesses looking for communications solutions. (4-minute read) We returned to the Kent Event Centre in Detling earlier this month to bring our expertise to organisations spanning Kent and the South East at Business Vision LIVE. With over 200 exhibitors and around 3000 delegates […]

We’re delighted to announce that Premier Choice Group have been recognised as a World Top Ten Partner at the Panasonic Solutions World Cup 2019! After clinching first place in the UK competition in December 2018, Premier Choice Group were pitted against the world’s greatest in Panasonic’s first ever global tournament for Solutions Partners. The final […]

A brief look at the impending BT ISDN ‘Switch Off’ and what alternatives are available to affected businesses. (4-minute read) You may have heard whisperings about the IDSN ‘Switch Off’ – it’s no secret but does need to be addressed and can no longer be swept under the carpet. In an industry full of jargon […]

Audits: Obtaining clarity around your telecoms configuration and commitments – do you need a telecoms audit? (4-minute read) All too often we inherit contracts and accounts to look after, or just let our agreements roll. If it was good enough once, it probably still is… right? Not necessarily. With technology changing all the time, the recommended […]

We rounded off September with a few great events across the UK for Premier Patient Line. On Wednesday 26th September, Mark M and Toby visited the South Winchester Golf Club to support the Wessex LMC’s event titled “Telephone Triage and Consultation Skills”. This was a great opportunity for the team to meet with Nurse Practitioners […]

On Tuesday 3 July, Premier Patient Line attended the second Management in Practice show of the year. This event, held at the Hilton Hotel in Newcastle, was smaller than the Manchester event we exhibited at last month but was just as busy. Delegates travelled from all across the North of England, with some even visiting […]